Terms and Conditions
Please read these terms and conditions carefully before using Our Service.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
DefinitionsFor the purposes of these Terms and Conditions:
Conclusion of contract
A contract is only concluded with a written order confirmation by Us or the dispatch of the ordered goods to the last known address.We reserve the right at any time to stop deliveries that are still outstanding or to request advance payment if there are reasonable doubts about Your creditworthiness between the conclusion of the contract and the provision of the service or if there is a delay in payment of due invoices.
Transport risk, transport damage and transport guarantee
Shipping is at the risk of the customer, but has limited transport insurance. The customer undertakes to check the delivered goods immediately for correctness, completeness and integrity. Damage to the delivered goods must be reported to the transport company as soon as possible, but no later than 5 calendar days after delivery. In the event of complaints, all parts of the original packaging must be kept. These may only be disposed of with the written consent of the transport company or Shadow of Water.
Refund and Returns Policy
For more information on Our refund and return policy, please visit this page on Our website: https://shadowofwater.com/refund-returns/
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.Orders are only accepted via the online presence on the Internet. Telephone or written orders will not be processed.
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete. By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.